Hoarding situations require a different kind of junk removal. The volume is larger, the sorting process is more nuanced, and the emotional weight — for the person living there and for family members helping — is real. SturdyBee approaches hoarding cleanups with professionalism and genuine discretion. We don't comment on what we see, we work efficiently, and we focus on clearing the space rather than adding to the stress of the situation.
What a Hoarding Cleanup Involves
Hoarding cleanup differs from a standard cleanout in a few important ways:
- Volume is typically much larger — often multiple full loads
- Sorting is more complex — items of value or personal significance may be mixed with general junk
- Navigation through the property requires patience and care
- Multiple visits are sometimes needed for very severe situations
- Family coordination — sometimes multiple family members are involved, with different views on what should be saved
Our Approach
We work at a pace that fits the situation. For some hoarding cleanups, the occupant or family members want to go through items before removal — we work around that process. For situations where the property needs to be fully cleared as quickly as possible (e.g., landlord situation, health and safety concern), we work systematically and efficiently.
Our crew does not comment, judge, or discuss the contents of the property with neighbors or bystanders. What happens inside the property stays inside the property.
Working with Family Members and Caregivers
Hoarding cleanup is often initiated by a family member, social worker, or caregiver rather than the occupant directly. We're comfortable working with a family-appointed point of contact and can coordinate access, timing, and scope with whoever is managing the situation on the occupant's behalf.
If a professional organizer or social worker is also involved, we can coordinate our role with theirs — we do the physical hauling while they manage the sorting process.
What We Take in a Hoarding Cleanup
We take all non-hazardous contents: furniture, clothing, boxes, newspapers and magazines, kitchen items, electronics, appliances, food containers (empty), and general household accumulation. Items in reasonable condition are sorted for donation. As always, we cannot take hazardous materials — chemicals, wet paint, medications, biological waste.
Hoarding Cleanup Pricing
Hoarding cleanups are typically multi-load jobs. We quote after a walk-through of the property or on the basis of photos/description if an advance estimate is helpful. Full-truck loads ($719) are common, and multiple loads are often needed for severe situations. We quote the full scope before starting so there are no surprises.
Frequently Asked Questions
Will the crew be discreet? I don't want neighbors to know.
Can you work around the occupant who is reluctant to let items go?
Do you do biohazard cleanup?
Ready to Book a Pickup?
Based in Port Coquitlam — same-day and next-day availability across Metro Vancouver. Firm quote on-site before we start.
